Reason Codes

General errors

These are general codes that can be returned in any response.

REASON CODE                        MESSAGE
402                                Provider access error.
403                                Provider technical error.
404                                Required fields are missing.
405                                Malformed bank response.
406                                Request is not allowed.
407                                Invalid format parameter.                                
409                                Invalid value.
410                                Test mode.
412                                Payment method not available.
413                                Refund technical error.

Transaction pending

These codes will appear when the transaction is pending.

Note Responding with a Pending reason code means the transaction is likely to be approved in the future.

REASON CODE                        MESSAGE
505                                Pending fraudulent transaction.
509                                Pending general.

Refund declined

These codes will appear when the refund transaction is processed.

REASON CODE                        MESSAGE
322                                Refund not allowed.
323                                Payment already refunded.
324                                Partial refund not allowed.
325                                Insufficient funds for refund.
326                                Refund attempts exceeded.
327                                Refund time limit exceeded.

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